Educational content only. Not financial advice.
Legal Document

Privacy Policy

This Privacy Policy explains how Mynd Money Coaching collects, uses, stores, and protects your personal information when you visit our website and use our educational resources.

Educational content only. Not financial advice. This website provides general educational information about financial literacy and does not provide financial, investment, tax, or legal advice.

Last Updated: January 15, 2026

1. Introduction

Mynd Money Coaching (ABN: 63 609 932 781), with its registered address at Beaumont SA 5066, Australia, operates this website to provide free financial literacy educational content to Australian residents. In this Privacy Policy, references to "we," "us," or "our" refer to Mynd Money Coaching as the data controller responsible for your personal information.

We are committed to handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), as well as applicable state and territory privacy legislation. We also respect the principles outlined in the General Data Protection Regulation (GDPR) for any visitors accessing our website from the European Economic Area (EEA).

This Privacy Policy applies to all information collected through our website at myndmoneycoaching.com.au and any related services, communications, or interactions you may have with us. We encourage you to read this policy carefully so you understand how we treat your data and what rights you have in relation to it.

2. What Data We Collect

We may collect the following categories of personal and non-personal information when you use our website:

  • Contact Information: Your name and email address, provided voluntarily when you subscribe to our educational newsletter or contact us through our website.
  • Device and Browser Information: Your IP address, browser type and version, operating system, screen resolution, and device type (desktop, tablet, or mobile).
  • Usage Data: Pages visited, time spent on each page, referring website URLs, click patterns, scroll depth, and navigation paths within our website.
  • Cookie Data: Information stored through cookies and similar tracking technologies, including session identifiers, preferences, and analytics data. Please see Section 10 of this policy for detailed information about cookies.
  • Server Log Data: Technical data automatically recorded by our web servers, including timestamps of requests, HTTP status codes, and data transfer volumes.
  • Communication Records: The content of any emails or messages you send to us, including subject lines, message body, and any attachments.

We do not collect sensitive information such as health data, political opinions, religious beliefs, sexual orientation, or biometric data. We do not collect financial account numbers, credit card details, or any payment information, as our website does not process transactions or sell products.

3. How We Collect Data

We collect information through the following methods:

  • Voluntary Submissions: When you complete a form on our website, such as our newsletter subscription form or a contact enquiry, you provide information directly to us. You are never required to submit personal information to access our educational content.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect usage data automatically when you browse our website. These technologies help us understand how visitors interact with our content so we can improve the user experience.
  • Analytics Tools: We use Google Analytics, a web analytics service provided by Google LLC, to collect and analyse aggregated usage data. Google Analytics uses cookies to track visitor interactions. The data collected is generally processed in an anonymised or pseudonymised form. You can learn more about how Google processes data at Google's privacy policy page.
  • Server Logs: Our hosting infrastructure automatically records certain technical information each time a page is requested. This logging is a standard practice for website operation and security monitoring.

We do not use the Meta Pixel or similar social media tracking pixels on this website. If this changes in the future, we will update this Privacy Policy and notify users through a visible banner on the website.

4. Why We Collect Data (Legal Basis)

Under Australian Privacy Principle 3, we only collect personal information that is reasonably necessary for our functions and activities. For visitors from the EEA, we rely on the following legal bases under GDPR Article 6:

  • Consent (Article 6(1)(a)): When you voluntarily subscribe to our newsletter or submit your contact details, you provide explicit consent for us to process that data for the stated purpose. You may withdraw your consent at any time.
  • Legitimate Interest (Article 6(1)(f)): We have a legitimate interest in collecting anonymised analytics data to understand website usage patterns, improve our educational content, maintain website security, and prevent misuse of our services. We have assessed that this processing does not override your rights and freedoms.
  • Legal Compliance (Article 6(1)(c)): In certain circumstances, we may need to process personal information to comply with a legal obligation, such as responding to a lawful request from a regulatory authority.

We do not process personal information for automated decision-making or profiling purposes.

5. How We Use Data

We use the information we collect for the following purposes:

  • Service Delivery: To operate and maintain our website, deliver educational content, and ensure pages load correctly across different devices and browsers.
  • Educational Newsletter: If you have subscribed, to send you periodic emails containing educational articles, glossary updates, and new guide announcements. We do not send promotional or marketing emails unrelated to financial literacy education.
  • Analytics and Improvement: To analyse aggregated usage patterns, identify popular content areas, detect technical issues, and improve the overall quality and usability of our educational resources.
  • Communication: To respond to your enquiries, questions, or feedback when you contact us directly.
  • Security: To monitor for and prevent unauthorised access, abuse, or security breaches affecting our website and its users.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes as required by Australian law.

We never use your personal information to provide personalised financial advice, recommend financial products, or target you with advertising for financial services or any other commercial products.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy. The following retention periods apply:

Data Type Retention Period
Newsletter subscription email Until you unsubscribe, plus 30 days for processing
Contact form submissions 2 years from the date of submission
Analytics data (Google Analytics) 26 months (Google Analytics default)
Cookie data Up to 13 months, depending on cookie type
Server log data 90 days
Cookie consent preference 12 months from the date of selection

After the applicable retention period expires, we will securely delete or anonymise your personal information so that it can no longer be associated with you. If we are required by law to retain certain data for a longer period, we will do so and restrict access to that data accordingly.

7. Data Sharing

We do not sell, rent, trade, or otherwise commercially transfer your personal information to third parties. We may share limited data with the following categories of service providers who assist us in operating our website:

  • Hosting Providers: Our website is hosted on servers that may be located in Australia or other jurisdictions. The hosting provider processes data on our behalf under a data processing agreement.
  • Analytics Providers: Google Analytics processes anonymised usage data to help us understand website traffic patterns. Google acts as a data processor under its terms of service.
  • Email Service Providers: If you subscribe to our newsletter, your email address is stored by our email delivery provider for the sole purpose of sending educational content to you.

All third-party service providers are contractually obligated to handle your data securely and only for the purposes we specify. They are not permitted to use your data for their own marketing or any unrelated purposes.

We may also disclose your personal information if required to do so by law, such as in response to a valid court order, subpoena, or a request from a government authority with appropriate legal jurisdiction.

8. International Transfers

Some of our service providers, including Google (for analytics), may process data on servers located outside of Australia. When your data is transferred to a country outside Australia, we take reasonable steps to ensure that the recipient handles the information in a manner consistent with the Australian Privacy Principles.

For visitors from the European Economic Area, where data is transferred outside the EEA, we ensure that appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses (SCCs) or transfers to countries that have received an adequacy decision. By using our website and accepting our cookie notice, you acknowledge that some data processing may occur outside your country of residence.

9. Your Rights

Under the Australian Privacy Act 1988, you have the right to access and request correction of your personal information held by us. Under GDPR (for EEA residents), your rights include the following, as set out in Articles 15 through 22:

  • Right of Access (Article 15): You may request a copy of the personal data we hold about you, along with details about how it is processed.
  • Right to Rectification (Article 16): You may request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure (Article 17): You may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
  • Right to Restriction (Article 18): You may request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
  • Right to Data Portability (Article 20): You may request to receive your personal data in a structured, commonly used, machine-readable format, or request that it be transferred to another controller.
  • Right to Object (Article 21): You may object to processing based on legitimate interests at any time. We will cease processing unless we demonstrate compelling legitimate grounds.
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request to protect your privacy and security.

If you believe your privacy has been breached or that we have not handled your personal information appropriately, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au. If you are an EEA resident, you may also lodge a complaint with the supervisory authority in your country of residence.

10. Cookies

Cookies are small text files placed on your device by your web browser when you visit a website. We use the following types of cookies:

Essential Cookies

These cookies are necessary for the basic functioning of our website. They enable core features such as remembering your cookie consent preference. Essential cookies do not collect personal information and cannot be disabled without affecting the functionality of the site. Duration: session-based or up to 12 months.

Analytics Cookies

We use Google Analytics cookies to collect anonymised data about how visitors use our website, including pages viewed, time on site, and navigation paths. This information helps us identify areas for improvement and understand which educational topics are most useful to our audience. Analytics cookies are only placed if you accept cookies through our consent banner. Duration: up to 13 months.

Marketing Cookies

We do not currently use marketing or advertising cookies on this website. We do not serve advertisements, and we do not use retargeting or tracking technologies for commercial purposes. If this changes in the future, this policy will be updated before any marketing cookies are deployed.

Managing Your Cookie Preferences

When you first visit our website, a cookie consent banner will appear, giving you the option to accept or reject non-essential cookies. You can also manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from specific or all websites. Please note that disabling certain cookies may affect the functionality of the site. To clear your stored consent preference on our site, you can clear your browser's local storage for our domain.

11. Children's Privacy

Our website is designed for a general adult audience and is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16 without verified parental consent, we will take immediate steps to delete that information from our records. If you believe that a child under 16 has provided us with personal information, please contact us at [email protected] so we can address the situation promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and post a visible notice on our website homepage for a reasonable period.

For significant changes that affect how we process your personal information, we will provide at least 14 days' notice before the changes take effect. If you are a newsletter subscriber, we may also notify you by email. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Details

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details below:

  • Organisation: Mynd Money Coaching
  • ABN: 63 609 932 781
  • Privacy Contact Email: [email protected]
  • Registered Address: Beaumont SA 5066, Australia
  • Phone: +61 8 8379 0450

We aim to acknowledge all privacy-related enquiries within 5 business days and provide a substantive response within 30 days. If your request is complex or involves large volumes of data, we may extend this timeframe by an additional 30 days and will notify you of the extension.

If you are not satisfied with our response to your privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC):

  • Website: oaic.gov.au
  • Phone: 1300 363 992
  • Address: GPO Box 5218, Sydney NSW 2001

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